Terms & Conditions

A: On Eurolec Lasertech Pty Ltd acceptance of the Owner’s order, which acceptance will occur by Eurolec Lasertech’s representative booking a service time with the Owner’s representative, the following terms and conditions apply to the arrangement. Upon acceptance by Eurolec Lasertech, Eurolec Lasertech will assist in organising shipping or if agreed, attend to Owner’s premises to service (the concept of service includes the concept of maintenance) and or repair (where it is able to do so) the equipment (“the equipment”) described in the invoice form.

B: The Owner shall pay to Eurolec Lasertech as payment for shipping and or the attendance at the owner’s premises, and the service and or repairs that it is able to carry out on the equipment the Service & or Repair & or Attendance Fees and Charges specified in the invoice. The owner also acknowledges to Eurolec Lasertech, that where the Eurolec Lasertech representative are required to travel, the Owner will pay for the travel time, travel expenses and accommodation and reasonable per diem expenses.

C: The Owner will be solely responsible for keeping all of the equipment safe from any harm or damage no matter how caused or whoever is responsible and separately hereby indemnifies Eurolec Lasertech against any loss, destruction or damage to the equipment by any cause whatsoever which Eurolec Lasertech might or may suffered from its attendance at the premises and/or its service and or repair of the equipment.

1/. Eurolec Lasertech Pty Ltd business includes the service and/or repair of quality laser, radiofrequency, LED and other equipment, for use in medical cosmetic and beauty therapy.

2/. Eurolec Lasertech has extensive experience and has been trained in service maintenance and repair but otherwise is not a manufacturer or otherwise an electronic or mechanical expert in regards to the equipment and cannot accept responsibility for the workmanship of the manufacturing firm, nor its reliability in any particular instance.

3/. Eurolec Lasertech service of the equipment is carrying out the steps of services as recognised within the Aesthetic industry and recommended by the manufacturer, specifically taking into account the wear and tear on the equipment as well as the requirements that the equipment be used by fully trained operators, be properly maintained and regularly serviced and not be changed/altered. The Owner acknowledges that nothing in the service regime can alter any wear and tear that exists on the equipment for service. This warranty is the sole extent of Eurolec Lasertech liability for service.

4/. Eurolec Lasertech repair of the equipment is carrying out those repairs on those parts of the equipment that a service person is in their normal steps of services is capable of repairing as specified by the manufacturer in accordance with manufacturer’s service manual specifically taking into account the wear and tear on the equipment as well as the manufacturer’s requirements that the equipment be used by fully trained operators, be properly maintained and regularly serviced and not be changed altered or modified. The Owner acknowledges that nothing in the repair regime can alter any wear and tear that exists on the equipment for repair or that the equipment or parts for repair are not as new, but will have a limited life as a repaired part. Eurolec Lasertech will only repair a part that will last for 14 days of use otherwise the part has to be shipped at the owner’s expense back to the manufacturer or repairer sourced and approved by Eurolec Lasertech. This warranty is the sole extent of Eurolec Lasertech liability for repairs.

5/. Unless, requested as otherwise, and with additional payments for any urgent service, Eurolec Lasertech will arrange for the service and/or repair of the equipment to be delivered to the Owner within the Eurolec Lasertech’s normal working cycle.

6/. The Owner acknowledges to Eurolec Lasertech that the equipment incorrectly unpacked, assembled at the Owner’s designed site for use, commissioned and not used carefully in accordance with the manufacturer’s specifications and manuals, maintained and serviced, may be dangerous to people, animals and operation of the equipment, the Owner undertakes not to use and operate the equipment without strict compliance to each of those aforementioned requirements. Accordingly as a strict condition of this service and/or repair service, the Owner undertakes (and as a further undertaking if required) to Eurolec Lasertech that it has and will only access use and operate the equipment as follows:

  1. a)  Properly trained users and operators of the equipment have and will unpack, assemble, test and commission the equipment for use.

  2. b)  It is the Owner’s sole responsibility to use and retain properly trained users and operators of the equipment and any costs of further training or training of new users and operators will be at the Owner’s expense solely.

  3. c)  For this purpose a “properly trained user(s) and operator(s)” is a person who has the necessary academic, professional, trade qualifications and skills, Federal, State and local government’s certificates and registration as required to properly understand the manufacturer’s requirements needed to safely use and operate the equipment; which user and/or operator the Owner undertakes to Eurolec Lasertech will maintain his or her skills as an user and operator in a up-to-date manner. It is the Owner’s and not Eurolec Lasertech’s responsibility to ensure each user and operator nominated by the Owner has been or is properly qualified.

  4. d)  At all times only properly qualified and trained users and operators has been or will be allowed to use and operate the equipment by the Owner. If the Owner has any doubts in regards to use, the Owner will seek from Eurolec Lasertech, the information that correctly answers its doubts.

  1. e)  The Owner undertakes that all users and operators are not only properly qualified and trained in the use of the equipment, but will also maintain proper continuous update of education and training program for such users and operators. The Owner acknowledges that its management regime will ensure that each user and operator has and will regularly read and update themselves with bulletins posted to the manufacturer’s and as well as relevant health services and Australian Standards web sites and bulletin boards.

  2. f)  The users and operators of equipment have and will only use and operate the equipment in strict compliance with manufacturer’s or health service requirements whichever is the more onerous. In addition, the users and operators, have and will exercise a standard of care in treatment of patients with full knowledge that mis- application can result in damage and or harm and if the user and operator as a fully qualified and properly trained person has any suspicions that harm or damage may occur, treatment will immediately cease and expert medical opinion sought.

  3. g)  In using the equipment on any customer and or patient, the users and operators of the equipment have and will always ensure that proper safety glasses are worn by all parties in the treatment room and further carry out proper skin tests setting the equipment at the lowest possible power output setting and only increasing the power output settings in a safe and prudent manner.

7/. Eurolec Lasertech has and will service and/or repair for the Owner and the Owner retains Eurolec Lasertech to service and repair, only the equipment listed on the invoice and not other equipment, parts accessories or serviced, other than specifically specified in these Terms and Conditions are included. The Owner acknowledges than any other equipment, part accessories or service will be at an additional cost to the Owner, and unless otherwise negotiated in advance, at Eurolec Lasertech standard list price.

8/. Specially, to keep the costs of equipment, part accessories or service reasonable Eurolec Lasertech has not taken into account any responsibility for economic or consequential loss to the Owner or its customer(s), or any loss or injury to any staff member, contractors or patients of the customers, and the Owner accepts and agrees that Eurolec Lasertech is not responsible for any economic or consequential loss, or loss or injury to its staff contractors or patients.

9/. The Owner agrees that it remains solely responsible as between itself and Eurolec Lasertech for the proper use of the equipment, parts and/or accessories in accordance with the manufacturer’s standard operating requirements and instructions. In particular the Owner agrees to indemnify Eurolec Lasertech and hold it totally harmless from any damage or loss caused by the equipment, part or accessory being used in any way other than in accordance with those standard operating instructions or breach of any of the Owner’s commitments and undertakings in these Terms and Conditions or specified with the Owner elsewhere.

10/. In the event that the equipment, part or accessory needed for the service and or repairs does not arrive at the Owner’s designated address in proper working order or in merchantable quality or are lost in transit, then Eurolec Lasertech, if in its possession and capacity will provide a substituted equipment part or accessory, on condition that the customer assigns to Eurolec Lasertech an entitlement to reclaim the cost against the couriers or any other party who was responsible for the loss, until the re-order equipment, part or accessory is received in accordance with Eurolec Lasertech’s business cycle. Eurolec Lasertech has no responsibility to the Owner for any loss or damage to the equipment, part or accessory damaged or lost in transit.

11/. Provided Eurolec Lasertech properly ships the equipment, parts or accessaries, the Owner acknowledges and agrees with Eurolec Lasertech, that its right to claim for any loss and damage for any faulty equipment, part or accessory is limited to a claim against the manufacturers of the equipment, part or accessory or its courier, and Eurolec Lasertech will be specifically held harmless by the Owner from any claim or demand for loss or damage in that regard.

12/. In placing this order, the Owner represents to Eurolec Lasertech that it has the financial means to immediately pay the hire fee or price, independently of any charge fee or income that it can or will earn from use of the equipment upon its patients and or customers. In the event that payment is not received by Eurolec Lasertech in full by the due date, the Owner hereby provides Eurolec Lasertech with irrevocable authority to repossess the equipment, part or accessories, including an absolute right of entry to the place where the equipment, part or accessory is held, and at Eurolec Lasertech’s absolute discretion, acknowledges Eurolec Lasertech may re-sale the equipment part or accessory, keep the proceeds and claim any loss including the costs of recovery storage preservation sales and interest from the Owner. In the event the customer is late in payment, as a separate entitlement, Eurolec Lasertech is entitled to interest on the balance outstanding at a rate of the Penalty Interest rate in Victoria plus 2%.